Earlier this week, the media reported a strange problem in the Galaxy S10. As it turned out, when using a protective film for the screen, the fingerprint scanner does not work correctly, and the device can be unlocked with absolutely any fingerprint, even if it was never registered in the system. Let me remind you that the Galaxy S10 and S10 + were the first smartphones of the company that create a 3D model of a fingerprint using ultrasound, and an improved and more reliable scanner is located under the device’s display.
The publication in the British edition attracted wide attention to this problem. The sunHowever, users even before that complained that the use of silicone protection for the screen gives extremely unexpected results and allows you to fool the scanner. For example, a demonstration of a bug can be seen in the video below.
이슈 가 되고 있는 갤럭시 S10, 노트 10 기종 실리콘 케이스 지문 인식 뚫리는 현상 테스트 해봤습니다 ….
갤럭시 10 시리즈 사용자 분들 당장 지문 잠금 해제 푸 세요 pic.twitter.com/tbmzErrmkP
– StaLight (@Sta_Light_) October 16, 2019
Now representatives of Samsung confirmedthat this is not a single case of marriage, but a common problem affecting the Galaxy S10, S10 +, S10e and Note 10 smartphones.
The developers assured that they were already studying the problem and promised in the near future to submit a patch for it. The exact cause of the bug is still unknown. It has previously been suggested that the problem may be related to the protective coating material. Probably, he retains the fingerprint of the owner of the phone, and as a result, any pressure on the screen in the sensor area will unlock the device. Another version says that the problem may be in the air gap that remains between the pad and the screen of the device.