LastPass password manager failed. The developers accidentally deleted the LastPass extension from the Chrome Web Store, which caused users to receive a 404 error when trying to download and install it on their devices. Fortunately, the incident did not affect those people who already had the extension installed.
On official Twitter, LastPass representatives reportedthat after numerous complaints from users, they investigated the problem and found out that the extension was deleted by mistake. The company claimed that it was actively collaborating with Google to restore it as soon as possible.
Users were notified that they can still access their repository through the official website. The LastPass team also advised users to use Web Vault, a mobile application, or even use LastPass with a different browser of their choice until the problem is resolved.
Some users were worried that the failure could be a sign of security problems, but LastPass support stressed that users should not be worried that their passwords and personal information could be affected by the leak.
“Please note that all encryption and decryption takes place locally on your device, and not on our servers, – explain LastPass developers. “We do not have access to your sensitive data.”
Currently, the LastPass extension has already been restored to the Chrome Web Store, and the developers apologized for what happened.
RESOLVED: The LastPass Chrome extension has been restored: https://t.co/2CHMs3gkgs
Our apologies for any inconveniences caused, and thank you for your understanding and patience.
– LastPass Status (@LastPassStatus) January 23, 2020