Last week, Samsung officially confirmed that the new ultrasonic fingerprint scanners in the Galaxy Note10 / 10 +, as well as the S10 / S10 + / S10 5G, did not interact correctly with the protective silicone pads on the screen during the creation of the 3D fingerprint model.
In essence, the scanner does not create and store the fingerprint model, but the model of the silicone structure underneath the user's finger. Therefore, anyone who clicks on the silicone pad can unlock the device, because the sensor “sees” the same familiar silicone, and does not detect the actual fingerprint.
And although the problem should be fixed very soon, several banks operating in the UK decided to temporarily suspend mobile banking services for users of the Samsung Galaxy S10. So, National Westminster (NatWest) Bank and Royal Bank of Scotland (RBS) have so far disabled their applications from the Google Play Store for customers with Samsung Galaxy S10 phones for security reasons.
Besides, Reddit users from Israel report that local banks simply turned off fingerprint authentication. While a user from the USA complains that the bank did not allow him to use Samsung Pay at an ATM, although it is unclear whether this was due to a technical error or also due to the decision of the bank (Samsung Pay transactions can be confirmed with a fingerprint).