Let me remind you that in early February, similar problems occurred for users of Windows 7. In fact, after the release of the final update for this OS, released in January of this year, users of Windows 7 generally stopped turning off and overloaded computers. When trying to turn off the PC, people saw the message: "You don't have permission to shut down this computer" ("You do not have permission to turn off this computer").
Now users of Windows 10 are faced with this problem. In particular, people on Reddit they write that the error appears in Windows 10 Home Edition, as well as on Windows 10 installations in the same environmentwhere problems with machines running Windows 7 were previously noticed.
Although the problem with shutting down Windows 10 is observed in fewer users, compared with Windows 7, apparently, in both cases it comes down to the same error.
While Microsoft representatives have not yet made public statements about these bugs, but the company has previously reported that they are investigating what is happening. Also on official Microsoft forums, an interesting response was noticed from an employee of the company, who wrote that the problem could be traced to the recent Adobe Genuine update, which Adobe developers hastily rolled back through automatic updating. Users who still had the bug reassured that the error would be fixed soon (again, using automatic updates).
Let me remind you that back in early February, some users claimed that problems with shutting down Windows 7 were related to a recent Adobe update, and disabling these Windows services solves the issue.
Now that Adobe has rolled back the problematic update, everything should work for Windows 7 users as it should, but Windows 10 users are less fortunate: in their case, the bug has not yet been recognized and there are no fixes from Adobe or Microsoft.
As a temporary way to solve the problem, Bleeping Computer experts really advise users to disable Adobe Genuine Monitor, Adobe Genuine Software Integrity and Adobe Update services. You can do this by pressing Windows + R to open the Run window, and then start services.msc, where you need to find and disable the mentioned services.